ENV-PR-04

Environmental Communication and Complaints Procedure Template

Description

The ENV-PR-04 Environmental Communication and Complaints Procedure Template is designed for Australian workplaces to plan, record, review, communicate and manage their environmental communication and complaints processes. This document provides a framework for businesses to establish consistent internal and external communication methods regarding environmental matters, including how to receive, investigate and resolve environmental complaints from stakeholders. By using this procedure, organisations can outline clear responsibilities for personnel involved in environmental management and ensure that all communication and complaint handling activities are documented systematically. The template assists in identifying the steps required to mitigate environmental risks so far as is reasonably practicable. This DOCX file can be adapted to suit various industry settings, helping businesses maintain a structured approach to environmental stewardship and stakeholder engagement. The business should review and tailor this template to its own work, risks and legal obligations.

Included Files

1 file included (.docx)